Privacy Policy

The Awnings Unlimited Inc. DBA: Sunair Awnings and Solar Screens; and Sunair West Inc. DBA: Sunair Awnings and Solar Screens recognizes that Your privacy is important. This Privacy Policy discloses the privacy practices of Sunair Awnings and Solar Screens website and Sunair Direct website as well as related products and Services that We offer You. This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We treat any data that identifies You, or can be linked to You, as “Personal Data.” We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Personal Data We Collect From You

We may collect the following Personal Data about You:

• Contact Information
  • May include but is not limited to; Email address, First name and Last name, Phone number, Address, City, State, Province, ZIP/Postal code.
• Network Activity
  • Such as Your IP address and location, as well as any activity or interaction on Our website. Also includes browser type, browser version, the pages of Our website that You visit and the time and date of that visit as well as the time spent on those pages.
  • We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
• Commercial Information
  • Any information relating to Your purchases and services through Us.
• Photo or Video Information
  • Any photos or videos that current or past customers provide for Us related to Our products.
• Demographic Information
  • Such as age, income range, marital status, race, and/or gender
• Geographic Information
  • Such as Your geographic housing location

Tracking Technologies and Cookies

Many of Our advertisers and service providers that perform their services for Us, and third parties participate in intended programs that provide tools to opt-out of such services such as digital advertising.

You can command Your browser to refuse all cookies or to indicate when a cookie is being sent. The help feature on browsers also provides information on how to accept or decline cookies or to notify You when receiving a new cookie. If You do not accept cookies, there may be a possibility that You will be unable to access and use some features of Our Service.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
• Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on Our website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow Us to remember choices You make when You use Our website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use Our website.

For more information about the cookies, We use and Your choices regarding cookies, please visit Our Cookies Policy or the Cookies section of Our Privacy Policy.

How We Obtain Your Personal Data

• From You
  • Most of Our data that We collect from You is when You interact with Our site or Services, including contact and communication with Us via forms located on Our website, feedback or reviews given to Us, or attend any events that are held by Awnings Unlimited Inc. or Sunair West Inc.
• From Service Providers
  • We obtain Personal Data about You from Our Service providers.
• From Third Parties
  • This includes current and/or past dealers, consumers, and operators of Our Company, and from events or trade shows. We also may receive information from third parties who provide Your contact information as a potential future customer.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• Service Providers
  • We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You.
• To manage Your Account
  • To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract
  • The development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You 
  • With news, special offers and general information about other goods, services, and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
• For business transfers
  • We may share or transfer Your information in connection with, or during negotiations of, any merger, divestiture, restructuring, financing reorganization, dissolution, or other sale or transfer of a portion or all Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred to another company.
• For other purposes
  • We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing, and Your experience.

• With Affiliates
  • We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy. We may share all the types of data We collect with Our subsidiaries and legal affiliates.
• Partners
  • We may share Your information with Our business partners to provide services and other offerings. We may provide Your Personal Data with Our dealer network to provide services or products that may interest You outside of Our direct service area.
• Legal Purpose
  • Personal Data may be shared with Your consent to respond to court orders or other legal process that is otherwise required by the law and government authorities for legal defense, as a part of corporate restructuring, sale of asset, or merger.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if We are required to retain Your Data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your Personal Data and other personal information.

Delete Your Personal Data

You may contact Us to request to, correct, or delete any personal information that You have provided to Us for Our dealer locator.

Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred, without notification from Us.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of the Company.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of Users of the Service or the public.
• Protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. We may remove that information from Our servers if requested.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service and website may contain links to other sites that are not operated by Sunair Awnings and Solar Screens. If You click on a third-party link, You will be directed to that third party’s site.

We strongly recommend You review the Privacy Policy of every site You visit. We have no control over the content and Privacy Policy of any third-party site not operated by Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email before the change goes into effective and update the "Last updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

• info@sunairawnings.com
• 1-800-548-0408 or 410-799-1145
• 7785 Old Jessup Rd (Rt. 175) / P.O Box 1068

Last updated: February 07, 2024

This Privacy Policy has been created with the help of the Privacy Policy Generator.